Subprocessors
Last Updated on : January 1, 2027
Teluul engages with third-party subprocessors to help us provide services to our customers. These subprocessors store Customer Content (content you submit to your Teluul account) and assist Teluul with processing it.
Service Infrastructure and Operations
These are subprocessors that we use in operating the Service:
|
Name |
Nature of Processing |
Location |
|
Amazon Web Services (AWS) |
Cloud service and artificial intelligence provider |
USA |
|
|
Cloud service and artificial intelligence provider |
USA |
|
Sentry |
Debugging and support for error reporting |
USA |
|
Namecheap |
Cloud service provider |
USA |
|
Gitlab |
DevOps service provider |
USA |
|
Stripe |
Merchant service provider |
USA |
Our artificial intelligence subprocessors do not use Customer Content to train, fine-tune, or improve their AI models.
Where a provider's automated systems flag content as a suspected policy violation, such as malware, fraud, or child safety abuse, the provider may retain and review that content to enforce its policies.
Support
These are subprocessors that we use in providing technical support to our customers:
|
Name |
Nature of Processing |
Location |
|
Zoom |
Video conferencing and communications for services and technical support |
USA |
|
|
Language translations of customer queries |
USA |
|
Twilio |
Voice conferencing and communications for services and technical support |
USA |
|
Slack |
Internal communications provider |
USA |
Teluul Service-Specific
These are subprocessors that provide specific "by Teluul" services:
|
Name |
Teluul Service |
Nature of Processing |
Location |
|
|
Translate by Teluul |
Language translations of customer queries |
USA |
Updates
As Teluul's business continues to grow and evolve, these subprocessors may change.